This Cookies Policy explains how CMH Group ("we", "us", or "our") uses cookies, web storage, and similar tracking technologies when you visit our website hyu.cmhgroup.id ("Website") and use the Hyu! mobile application ("App"). It complements our Privacy Policy and Terms & Conditions.
By continuing to browse or use our Service, you consent to the use of cookies and similar technologies as described in this policy. You have the right to accept, reject, or customize your preferences at any time via our cookie consent banner.
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website or by adjusting your device/browser settings. We respect your choices and will only use cookies you have consented to.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work efficiently, enhance user experience, and provide information to the site owners. In the context of our mobile app, similar local storage methods are used for analogous purposes.
Cookies can be:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device until they expire or you delete them
2. Types of Cookies We Use
We categorize cookies into the following types based on their function and purpose:
- Essential (Strictly Necessary): Required for core functionality such as login, session management, and security.
- Functional: Remember your preferences and choices (e.g., language, theme) to provide a personalized experience.
- Performance & Analytics: Help us understand how users interact with our Service so we can improve.
- Advertising / Targeting: Used to deliver relevant advertisements and measure ad performance. We use non-personalized ads by default; health data is never used for ad targeting.
3. How We Use Cookies and Similar Technologies
3.1 Website (hyu.cmhgroup.id)
Our website uses essential cookies to maintain your session and protect against security threats. We also store your cookie consent preferences so we can respect your choices on future visits. These cookies do not store any personal data beyond what is necessary for operation.
3.2 Mobile App (Hyu! - Android & iOS)
Our mobile app uses device-level storage to keep you logged in, remember your preferences (language, theme), and store your cookie consent choices. We also use local caching to improve app performance and loading speed.
3.3 Third-Party Services
We work with trusted third-party services to help us operate, improve, and secure our platform:
- Analytics & Crash Reporting: We use analytics services to understand how our app is used and to diagnose technical issues. Data is anonymized and aggregated.
- Advertising: We display non-personalized ads through our advertising partners to support free access to the app. Health data is never used for ad targeting.
- Authentication: We offer secure sign-in options through trusted providers.
- Content Delivery: We use trusted service providers to serve fonts and resources efficiently.
- Real-Time Features: We use real-time technology for queue updates and notifications.
- Payments: We use secure payment processors for transaction processing.
4. Cookie Consent & Preference Management
4.1 Consent Mechanism
When you first visit our Website, a cookie consent banner will appear asking you to accept or customize your cookie preferences. By clicking "Accept All", you consent to all categories. You may also click "Cookie Settings" to selectively enable or disable specific categories.
4.2 Managing Cookies via Browser
You can also control cookies by adjusting your browser settings. Most browsers allow you to block, delete, or manage cookies through their privacy or security preferences.
4.3 Managing App Permissions
For the Hyu! mobile app, you can manage data collection preferences through your device settings. You can enable or disable specific permissions at any time.
4.4 Pro Subscription & Ads
Subscribing to Hyu! Pro removes all advertisements from the app. Pro users will not have targeting cookies loaded, further protecting your privacy.
5. Do Not Track Signals
Some browsers transmit "Do Not Track" (DNT) signals. Our Service does not currently respond to DNT signals. Instead, we provide you with the granular cookie preference tools described above so you can make your own choices.
6. Local Storage
In addition to cookies, we use local storage methods in your browser to:
- Store your theme preference (light or dark mode) locally on your device so the setting persists across sessions.
- Temporarily cache user interface preferences for a smoother experience.
- Store your cookie consent preferences.
Unlike cookies, data stored locally is not automatically transmitted to our servers and remains on your device unless explicitly cleared by you.
7. Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in the cookies we use, legal requirements, or our services. When we make material changes, we will notify you via the Website banner, in-app notification, or email. The "Last Updated" date at the top of this page will be revised accordingly.
8. Contact Us
If you have any questions, concerns, or requests regarding our use of cookies, please contact our Data Protection Officer:
CMH Group - Data Protection Office
Email: info@cmhgroup.id
Web: hyu.cmhgroup.id
Address: Surabaya, East Java, Indonesia
"Transparency builds trust. We are committed to helping you make informed choices about your data." - Hyu! Team
